Shipping
- What security measures are put in place for my high value order?
- What shipping methods do you offer?
- When will my order ship?
- What locations do you ship to?
- Why does my tracking information show a label has been created, but there are no other updates?
- Why was my order delivered to a UPS Access Point/Store?
Order Queries
- Will my order be delayed by the 4th of July holiday (US Indepence Day)?
- Do I need to pay taxes and duties on my US order?
- Orders placed during our Summer Sale (July 1st, 2025 - July 21st, 2025)
- Do I need to pay taxes and duties on my Canada order?
- Couriers & Other Important Information
- My order is shipping to the wrong address. Can you change the address?