Most orders ship within 24-48 hours within business hours.
Our warehouses are operational Monday - Friday and are closed on Saturday, Sunday and some bank holidays. Orders placed after 1pm EST in Canada and 2pm EST in the US will not begin processing until the following business day.
Kindly note, our shipping couriers may experience intermittent delays with delivery due to a high volume of packages.
We suggest checking back here for updates.
Please be aware all purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Articles in this section
- What security measures are put in place for my high value order?
- What shipping methods do you offer?
- I placed my order over the weekend. When will it ship?
- When will my order ship?
- What locations do you ship to?
- Why does my tracking information show a label has been created, but there are no other updates?
- Why was my order delivered to a UPS Access Point/Store?
- Can I have my order delivered to a UPS Access Point via Click and Collect?