UPS has protocols in place where they will deliver to an access point if they feel the delivery location is not secure. This could happen depending on the area or location of the door in proximity to the street. UPS locations will then hold the package for 5 days before returning it to sender.
Articles in this section
- What security measures are put in place for my high value order?
- What shipping methods do you offer?
- I placed my order over the weekend. When will it ship?
- When will my order ship?
- What locations do you ship to?
- Why does my tracking information show a label has been created, but there are no other updates?
- Why was my order delivered to a UPS Access Point/Store?
- Can I have my order delivered to a UPS Access Point via Click and Collect?