If our courier was unable to successfully deliver your package, your order will be returned back to us and you will be refunded in full back to your original form of payment.
Please note we're unable to reship packages after they are returned back to our warehouse.
If you are still interested in receiving your order, please contact us here.
Articles in this section
- Do I need to pay taxes and duties on my US order?
- Do I need to pay taxes and duties on my Canada order?
- Couriers & Other Important Information
- My order is shipping to the wrong address. Can you change the address?
- My tracking details say my order was delivered, but I haven't received it. What should I do?
- My order is being returned to shipper. What happens now?