You can request these changes with our customer care team within 20 minutes of placing your order during our business hours 9am – 6pm EST Monday – Friday, excluding bank holidays. You can get in touch here.
We will be unable to honor any requests to change an order after the 20 minute window or any orders placed outside of our business hours.
While we will do our best to action any cancellation or address change requests, there may be instances where we are unable to make the requested change.