If you place an online order between 6th November - 28th December 2026 you have until 31st January 2027 to return it. For orders placed after the 28th December 2026, the normal 30 day returns policy applies.
*Subject to the terms & conditions of our Returns Policy on www.charlottetilbury.com*
You can learn more about our return instructions here.
Articles in this section
- Extended Christmas Returns Policy- 31st January 2027
- What is your return policy?
- How do I make a return?
- I cannot register my return. What do I do?
- I no longer have the original parcel box to return my order. What should I do?
- How do I exchange the order I placed on the United Kingdom site?
- Can I return a Gift?