Click here to begin your exchange.
Exchanges must only be like for like items and you are unable to partially exchange kits/bundles for an alternative shade.
There is no charge to exchange an item but exchanges are subject to availability.
Exchanges are available for the UK only and can take between 7-21 business days to process.
Please ensure you are on the correct region on our website that corresponds to the country your account is registered to, then hit submit. I.e. If you are a UK customer, please ensure you are on the UK website.