Return Policy & How to Return

We are committed to providing premium customer service to our customers and accept returns of unused or gently used p...

You can return your order of unused or gently used items, free of charge for a full refund within 30 days of purchase...

We have improved our return process and you will no longer receive a return label inside your parcel. You can generat...

If you wish to return an item you received as a gift purchased on charlottetilbury.com, you may return it for store c...