How do I get a new return label? Chat with us March 06, 2024 21:53 Updated We have improved our return process and you will no longer receive a return label inside your parcel. You can generate your own return label by following the instructions here. Click here to access the Returns Portal directly. Related articles How do I make a return? What is your return policy? Live Chat With Us Do I need to return my free gift with the rest of my order? I bought a kit and only want to return one item. Can I do this?