PROMOTIONS & GIFT CARDS

Loyalty Programme

• How do I join Charlotte's Loyalty Programme?
• How do I redeem my Rewards and Benefits?
• Do my Loyalty Levels expire?
• Do all my purchases count towards Charlotte’s Loyalty Programme?
• How do I earn Rewards and Benefits?
• What are Benefits?

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Gift Card

• Do you sell eGift Cards?
• How do I redeem my eGift Card?
• Where can I use my gift card?
• I've purchased a gift card and not received it
• What do I do if I entered the wrong email address for the gift recipient?

Promotions

• Why isn't my promotion code working?
• How do I redeem a promotion code?

Discounts

• Why haven't I received an email with my code?
• Do you offer student discount?
• Why is my discount code not working?
• Why is my 10% code not working?