PROMOTIONS & GIFT CARDS

Loyalty - Covent Garden Pilot

• Where can I join the Charlotte Tilbury loyalty scheme, ‘Charlotte’s Beauty Universe’?
• What do I need to do to become Charlotte’s Star?
• How do I join the Charlotte Tilbury Loyalty scheme, ‘Charlotte’s Beauty Universe’ via store?
• What benefits do I receive by joining the Charlotte Tilbury loyalty scheme, ‘Charlotte’s Beauty Universe’?
• Can I move between scanning instore and placing orders online?

Gift Card

• Do you sell eGift Cards?
• How do I redeem my eGift Card?
• Where can I use my gift card?
• I've purchased a gift card and not received it
• What do I do if I entered the wrong email address for the gift recipient?

Promotions

• Why isn't my promotion code working?
• How do I redeem a promotion code?

Discounts

• Why haven't I received an email with my code?
• Do you offer student discount?
• Why is my discount code not working?
• Why is my 10% code not working?