Help Center Help Center

Pro Artist Programme

Do you offer a discount for makeup artists and students?
You may be entitled to get a 30% discount on make up and skincare through our Pro Artist program for both makeup arti...
When will I receive an update on my application?
Please allow 30 days to receive a response regarding your application status. Also note, should we require any additi...
Can I use my PRO discount on all products on site?
Your PRO discount cannot be applied to items already discounted like bundles such as looks, kits, sets, duos, etc. Ma...
Can I ship product directly to my clients?
Our PRO program is meant to help artists build their kits with our magical products. All orders placed with your Pro ...
I cannot submit my Pro Artist application. What should I do?
If you are having any difficulty submitting your Pro Artist application please contact our Customer Care team here an...
I recently moved to another country/location. Can I still use my PRO discount?
If you've moved to another country/location please create a new Charlotte Tilbury Account for that region. For exampl...