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Send us a message
English (United Kingdom)
Deutsch
English (Hong Kong)
English (United States)
Español
Español (Estados Unidos)
Français
Français (Canada)
Italiano
Send us a message
Charlotte Tilbury Beauty Ltd
Promotions & Rewards
Charlotte's Magic Beauty Stars Points, Tiers & Rewards
Charlotte's Magic Beauty Stars Points, Tiers & Rewards
Why do I see other Ambassadors getting gift I haven’t received?
Weekly tier-up giftingRewards will be shipped weekly for ambassadors who level up from the previous 2 weeks. It will ...
When will I receive my levelling up rewards gift?
Weekly tier-up giftingRewards will be shipped weekly for ambassadors who level up from the previous week. It will tak...
What do higher tiers offer?
As members progressing through the tiers, you unlock a range of rewards, including:Complimentary productsExclusiv...
How many points do ambassadors earn for a successful referral?
Members will receive a minimum of 20 points for each successful referral sign‑up. These points contribute to your ove...
Why have I not received any points for inviting someone to join the programme?
It’s possible that a member didn’t get accepted to the program or did not sign up using the correct invitation link....
Why is my social post not being recognised?
There are a few reasons why your Social post may say it cannot be recognised: Please ensure that your account is set...