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Charlotte Tilbury Beauty Ltd US
ORDER QUERIES
ORDER QUERIES
Order Tracking, Order Amendments & Cancellations, Missing Item, Damaged or Faulty products
Order Tracking
How can I track my order?
My shipping method says Overnight, but I did not receive it the next day. What happened to my order?
Why does my tracking information only show that a label has been created?
I placed my order over the weekend. When will it ship?
Order Issues
An item is missing from my order. What should I do?
What should I do if I'm unable to complete my purchase?
I received the wrong item. What should I do?
I have received a damaged/faulty item. What should I do?
What do I do if I have an adverse reaction?
Order Amendments & Cancellations
I need to cancel or change my order. What can I do?
Why was my order cancelled?
Payment Information
What currencies do you accept?
