If you are unable to check out for any reason, we would advise taking the following steps:
- Clear your cache, history and try using an alternative web browser and/ or device. For example, if you are using Safari or Internet Explorer, please try using Google Chrome or Firefox. If you are using a mobile phone, please try using a laptop or desktop device.
- Clear your basket, it could be that an item is now out of stock and has not updated on the website
- Alternatively, try logging into the website through an 'incognito' tab or 'private' window.
- Please make sure that you have filled in all required fields correctly, ensuring your delivery address is complete.
Should an error message appear or you are still experiencing issues, please kindly contact our Customer Care team via our Contact Us page and include a screenshot of the issue so that we can investigate this further for you.