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Charlotte Tilbury Beauty Ltd
ORDER QUERIES
ORDER QUERIES
Order Tracking, Order Amendments & Cancellations, Missing Item, Damaged or Faulty products
Order Tracking
When will my order ship?
Track my order - From my customer account
How can I track my order?
My order is being returned to shipper. What happens now?
Order Issues
An item is missing from my order. What should I do?
What should I do if I'm unable to complete my purchase?
I received the wrong item. What should I do?
I have received a damaged/faulty item. What should I do?
Order Amendments & Cancellations
I need to cancel/amend my order. What can I do?
How do I change country?
Why was my order cancelled?
Payment Information
Why isn't Klarna available?
What are your accepted payment methods?
What currencies do you accept?
Do you accept international payment methods?
How do I pay with my store credit?
