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English (United Kingdom)
Deutsch
English (United States)
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Français (Canada)
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Send us a message
Charlotte Tilbury Beauty Ltd
Returns
My Refund
Do you refund the delivery charge?
We don't offer refunds of the delivery charge for orders that are returned back to us.
Related articles
How do I make a return?
What is your return policy?
Do I need to return my free gift with the rest of my order?
I bought a kit and only want to return one item. Can I do this?
Can I return my online purchase to a store or counter?
Articles in this section
I've sent my item back, but I haven't received my refund. What is my refund status?
How long will it take for my refund to be shown in my account?
How can I receive my refund if my card is no longer in use?
Do you refund the delivery charge?