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How To Use

How can I learn the best way to use my Charlotte Tilbury product?
You can learn more about how to use our products on each individual product page under the 'How To Apply' tab. Some p...
How do I sharpen my Eyeliner & Lip Cheat?
Our Eyeliners and Lip Cheats do not contain a twist mechanism. They can be sharpened with any standard makeup pencil ...
Why doesn’t my Hyaluronic Happikiss balm retract into its packaging?
The Hyaluronic Happikiss boasts a delightful, fondue-like texture that provides ample hydration. Owing to its unique ...
Why isn't my foundation pump working?
We’re sorry you’re having difficulty using your foundation! It can take quite a few pumps to clear the air from the p...
How many times do I need to twist my Magic Away Concealer before it reaches the sponge applicator?
It can take quite a few twists before your concealer is visible on the sponge applicator. We recommend slowly twistin...