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Charlotte's Magic Beauty Stars

Why do I see other Ambassadors getting gift I haven’t received?
Weekly tier-up giftingRewards will be shipped weekly for ambassadors who level up from the previous 2 weeks. It will ...
When will I receive my levelling up rewards gift?
Weekly tier-up giftingRewards will be shipped weekly for ambassadors who level up from the previous week. It will tak...
Where can I find my affiliate code and link?
If your submission has been approved and you have completed your onboarding task, your affiliate code will be generat...
What do higher tiers offer?
As members progressing through the tiers, you unlock a range of rewards, including:​​Complimentary products​​Exclusiv...
How many points do ambassadors earn for a successful referral?
Members will receive a minimum of 20 points for each successful referral sign‑up. These points contribute to your ove...
Why have I not received any points for inviting someone to join the programme?
It’s possible that a member didn’t get accepted to the program or did not sign up using the correct invitation link.​...
How do I update my postal/email address or social media handle?
To update your postal address, please visit: https://friends.charlottetilbury.com/advocates/app/task/021eTo update yo...
Why has my application been rejected?
If an application has been denied, it will be because of the following:​​Insufficient followers – you need at least 1...
Why join Charlotte's Magic Beauty Stars?
Your audience will receive a magical 15% off their first order on CharlotteTilbury.com with your unique code. You wil...
Does the discount apply to all products?
The 15% discount will be applicable on most products, with the exception of product bundles & kits where a saving has...
Why is my social post not being recognised?
There are a few reasons why your Social post may say it cannot be recognised: Please ensure that your account is set...
Can I change/personalise my discount code?
Please kindly forward your request to the Magic Beauty Star's team to review at magicbeautystars@charlottetilbury.com