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Send us a message
English (United States)
Deutsch
English (United Kingdom)
English (Hong Kong)
Español
Español (Estados Unidos)
Français
Français (Canada)
Italiano
Send us a message
Charlotte Tilbury Beauty Ltd US
Product Advice
Shade Matching & Complexion Help
Shade Matching & Complexion Help
How do I find the right foundation shade?
Our Foundation Shade Finder can help you find your perfect match. Access it directly from your chosen foundation’s pr...
What do the shade numbers and undertones mean?
Our foundation shades use numbers to indicate how light or deep a shade is, with lower numbers representing lighter s...
How do I identify my undertone?
Your undertone is the subtle color beneath the surface of your skin. Understanding yours can help you find a foundati...
What should I do if my shade match doesn't look right?
We’re sorry your foundation shade wasn’t the right match! To find a better fit, you can: Try our Foundation Shade F...
How do I choose the right concealer shade?
Our Concealer Shade Finder can help you find your perfect match. Access it directly from your chosen concealer’s prod...
What should I do if I am in between foundation shades?
If you're between shades, we recommend choosing the shade that blends most seamlessly with your neck and chest, as th...