We apologize if the item(s) you received did not live up to your expectations. Our dedication to offering exceptional customer service means that we are more than willing to accept returns for products that are either unused or gently used, at no additional cost to you.
Please note that in case your returned items cause your order's total value to fall below the threshold required to qualify for the complimentary gift, it will be necessary for you to return the free gift as well. This will ensure a smooth processing of your refund. We apologize for any inconvenience this may cause and appreciate your understanding.