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Booking FAQ

Do I Get Loyalty Credit If a Virtual Artist Places an Order for Me?
As Virtual Consultation orders are placed by the Artist directly, they will not be added to your Loyalty account. Onl...
Why haven't I received information about my virtual consultation booking?
We recommend checking for an email from noreply@appointedd.com It's possible that your virtual consultation email may...
How can I reschedule/cancel my virtual consultation appointment?
In order to make any changes to your Virtual Consultation, please email virtualteamtilbury@charlottetilbury.com You m...