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Managing My Account

How do I unsubscribe?
We're sorry to see you go! You can unsubscribe at any time from our marketing emails or SMS messages. To unsubscribe ...
Can you resend my order confirmation if there was a typo in my email address?
We're unable to resend an order confirmation to a different email address than originally provided on the order at th...
Can I create an account on charlottetilbury.com?
When you create an account with Charlotte Tilbury, you’ll unlock these magic benefits: Enjoy a speedier checkout Hav...
How do I view my Order History?
To view your order history on charlottetilbury.com you can LOG IN to your Charlotte Tilbury Account and click on 'Tra...
How do I manage my credit card details in My Account?
To update the payment methods within your account on charlottetilbury.com you can Log In and click PAYMENT METHODS. T...
How do I change My Details in My Account?
To change the details associated with your account please first Log In to your account. You can then click MY DETAILS...
How do I delete my account?
If you would like to unsubscribe from marketing emails, please click here to learn more. In compliance with CCPA guid...