To PURCHASE an eGift Card:
- Select the value you would like to gift.
- To send the gift directly to the recipient via email, fill out the information on the product page including your name and email, along with theirs. If you would prefer to print and present the gift to your loved one, then simply enter your details to each tab.
- Schedule the delivery date. You can choose send now or send later.
- Click add to bag and continue the transaction as normal.
- Once the transaction is complete an email with the eGift card is sent to the email entered into "recipient's email". This includes the code that is used for redemption.
- eGift cards are available in denominations of $10, $20, $25, $30, $40, $50, $60, $70, $80, $90, $100, $125, $175, $200, $225 and $250.
You can purchase an eGift Card here.
No physical card is sent via post, electronic delivery only.
Please note eGift Card purchases may be subject to review and approval. Purchases for eGift Cards made outside business hours including weekends and public holidays will not be sent until the following business day.
TERMS AND CONDITIONS
- eGift cards are redeemable online at charlottetilbury.com only.
- There is a five-year expiration date, from the date of purchase, on all eGift cards.
- We are unable to cancel or refund any eGift card.
- If you lose or delete your eGift card please contact Customer Service.
- Once the eGift card has been purchased, we are unable to alter the value of card.
- When the eGift card runs out we are unable to top it up - you will be required to purchase another.
- This card is not a debit or credit card or a cheque guarantee. The risk of loss passes to you upon our electronic transmission of the card to you or your designated recipient. You are responsible for safeguarding your balance against unauthorized use. We are not responsible if your balance is used without your permission. There are a variety of eGift card scams so please be vigilant.
- By accepting this card you accept the full terms and conditions, including the terms of sale , and published on www.charlottetilbury.com as amended from time to time.
If you require any further assistance from Team Tilbury, please contact our Customer Care team.