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  1. Charlotte Tilbury Beauty Ltd
  2. MY ACCOUNT & THE APP

MY ACCOUNT & THE APP

Create an account, Reset my password, Order history, Store Credit, Subscriptions, the App & more..

Charlotte Tilbury App

  • What version of my iPhone/Android do I need to download the Charlotte Tilbury app?
  • Why is the app is displaying the wrong location/currency?
  • I can't log into the app

My Account

  • How do I unsubscribe?
  • Can you resend my order confirmation if there was a typo in my email address?
  • Can I create an account on charlottetilbury.com?
  • How do I view my Order History?
  • How do I manage my credit card details in My Account?
  • How do I change My Details in My Account?

Password Reset

  • Why can’t I reset my password?
  • How do I reset my password?
  • Why haven't I received my reset password email?

Subscriptions

  • How can I enroll in a subscription?
  • Can I change or cancel my subscription anytime?
  • Can I return my subscription product?
  • Can I apply a promo code to my subscription?
  • When will I be charged for my subscription?

Store Credit

  • How can I find my store credit balance?

Wish List

  • How do I add items to my wish list?
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