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Product Advice

Product Information, Samples, Cruelty free, Vegan & How to report an adverse reaction

Products
Are your products safe to use during pregnancy?
Are your products cruelty free and vegan friendly?
Where can I find the ingredients in your products?
What do I do if I have an adverse reaction?

How To Use
How can I learn the best way to use my Charlotte Tilbury product?
How do I sharpen my Eyeliner & Lip Cheat?
Why doesn’t my Hyaluronic Happikiss balm retract into its packaging?
Why isn't my foundation pump working?
How many times do I need to twist my Magic Away Concealer before it reaches the sponge applicator?

Out of stock
My favourite product is out of stock, what can I do?
I can't find my favourite product, has it been discontinued?

Virtual Services
What Virtual Beauty Services do you offer?
Can you recommend products for me?