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  1. Charlotte Tilbury Beauty Ltd
  2. ORDER QUERIES
  3. Order Management

Order Management

  • An item is missing from my order. What should I do?
  • Why was my order cancelled?
  • How do I know if my order went through?
  • I received the wrong item. What should I do?
  • I have received a damaged/faulty item. What should I do?
  • Why did my order arrive without samples?
  • Why didn't I receive the samples I selected at checkout?
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