Returns Policy and How To Return
Refunds
- I've sent my item back, but I haven't received my refund.
- When will I receive my refund?
- How long will it take for my refund to be shown in my account?
- How can I receive my refund if my card is no longer in use?
- My return tracking details show that my return was successfully delivered. Where is my refund?
- Do you refund the delivery charge?
More Return Enquiries
- How do I get a new return label?
- I no longer have my returns slip. What should I do?
- I want to return a damaged/faulty item. What should I do?
- I bought a kit and only want to return one item. Can I do this?
- Do I need to return my free gift with the rest of my order?
- US - Why doesn't my return label have a tracking number?
