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Charlotte Tilbury Beauty Ltd
RETURNS
RETURNS
COVID-19, Returns & Refund Policy, How to return & more
Returns Policy and How To Return
Extended Christmas Returns Period - 31st January 2021
COVID-19 and Returns
What is your return policy?
Canada- How do I make a return?
US - How do I make a return?
What's your return address?
Refunds
I've sent my item back, but I haven't received my refund.
When will I receive my refund?
How long will it take for my refund to be shown in my account?
How can I receive my refund if my card is no longer in use?
Do you refund the delivery charge?
More Return Enquiries
How do I get a new return label?
I want to return a damaged/faulty item. What should I do?
US- Why doesn't my return label have a tracking number?
Different methods of return
I'm unhappy with a purchase I made with one of your authorised retailers. What do I do now?
Can I return my online purchase to a store or counter?