Our customer care team is currently experiencing unprecedented volumes of contacts from our customers.
We are working diligently to resolve your inquiry, but please be aware that wait times may be longer than usual.
We kindly ask that you do not reach out on different contact methods as this will only slow us down. Rest assured your inquiry will be replied to in the order it was received.
You will find the answers to many questions within this help center by scrolling through the topic categories or typing in your question.
In the meantime, here are some links to some popular articles that may resolve your query.
If your order arrived damaged or incorrect, please wait for a member of Team Tilbury to reply to your initial message for a resolution.