Most orders ship within 24-48 hours within business hours. These delays are due to safety measures and high online order volumes caused by the coronavirus outbreak.
We have completed system enhancements on January 10th - January 12th which have resulted in dispatch delays beyond 48 hours. Rest assured we are working our magic to get your order to you as quickly as possible and some orders will have their shipping methods upgraded. We are hoping to ship all orders by Monday January 18th. You will receive an email confirmation once your order ships.
Kindly note that this will also impact ShopRunner orders.
Additionally, our shipping couriers may experience intermittent delays with delivery due to safety guidelines and a high volume of packages.
We suggest checking back here for updates.