Do you refund the delivery charge? September 14, 2020 16:55 We don't offer refunds of the delivery charge for orders that are returned back to us. Related articles How do I make a return? I want to return a damaged/faulty item. What should I do? When will I receive my refund? I bought a kit and only want to return one item. Can I do this? My return tracking details show that my return was successfully delivered. Where is my refund?