As long as your card account is still open, you can receive your refund. If your card has been lost, stolen, or cancelled, we can still refund that account.
Alternatively, you can opt to receive your refund in store credit that can be used for future purchases on charlottetilbury.com
If your refund has been issued to a debit or credit card and you no longer have an account with that financial institution, we recommend reaching out to the bank or card issuer directly for further assistance.
