As long as your card account is still open, you can receive your refund. If your card has been lost, stolen or cancelled, we can still refund that card.
Alternatively, you can opt to receive your refund in store credit that can be used for future purchases on Charlottetilbury.com
If your refund has been issued to a debit card and you no longer have an account with that financial institution, we recommend reaching out to the bank directly for further assistance.
