RETURNS

Returns

• Extended Christmas Returns Policy- 31st January 2021
• COVID-19 and returns
• What is your return policy?
• How do I exchange?
• How do I return my order?

Refunds

• What is my refund status?
• How long will it take for my refund to be shown in my account?
• How can I receive my refund if my card is no longer in use?
• I've returned an item, where is my refund?

More Return Enquiries

• Return Label Request
• I want to return a damaged/faulty item. What should I do?

Different Methods of Return

• I've purchased a product from one of your stockists and am unhappy, what can I do?
• Omnichannel Returns