RETURNS & REFUNDS

Returns

• COVID-19 and returns
• What is your return policy?
• How do I exchange?
• How do I make a return?
• Can I return a Gift?

Refunds

• What is my refund status?
• How long will it take for my refund to be shown in my account?
• How can I receive my refund if my card is no longer in use?
• I've returned an item, where is my refund?

More Return Enquiries

• I no longer have my returns slip. What should I do?
• I want to return a damaged/faulty item. What should I do?

Different Methods of Return

• Can I return my online purchase to a store or counter?