Our dedication lies in offering top-notch customer support to our clients. If you have bought something via TikTok, it's necessary to reach out to them directly via their customer portal. Regrettably, we cannot handle returns for them.
Kindly be aware: For bundle purchases, you cannot return single items independently.
It is advised to send back your order in the initial packaging. If that is unavailable, make sure to pack your items safely and securely.
We will aim to refund you within 14 days of receiving the returned item. It can then take 2-5 business days for the funds to be reflected back in the original payment account.