Once your order has been dispatched, you will receive an email containing tracking information. You can also track the status of your order in the Charlotte Tilbury App, in the ‘Your Orders’ section.
You can also visit the carrier site directly:
UK - EVRI
AUSTRALIA - Skynet
If your order is still yet to reach you and it has been over 5 working days (UK)/ 7 working days (EU, AU) since placing your order, please contact Team Tilbury here so we may investigate the status of your order.