Orders can arrive without samples if the samples that were chosen were out of stock or if the samples were not selected at checkout.
Please be advised, that we are unable to send other optional samples retrospectively once the order has been submitted.
Additionally, to successfully add samples onto your order, please complete the following steps below.
Step 1: Add all the products you wish to purchase into your cart and click Checkout to be prompted to our Samples page.
Step 2: Choose 2 free samples from the pop up. If you wish to not receive any samples, you may click "do not include free samples".
Step 3: Once the 2 samples are selected, please click "2/2 Free Samples Selected | Checkout".