We're sorry to hear that you didn’t receive your samples as requested at checkout
Due to the limited nature of our complimentary samples, we regret that we are unable to reship samples from our distribution centres if they arrive damaged, if you receive a substitute, or if one is missing from your order.
As we exclusively allocate samples to our counters and to our distribution centre, we apoloigse that we are unable to fulfil sample requests at Customer Care.
