Please note, returns can take between 14-21 business days to process.
Once your refund has been processed, you will receive an email that states ‘Your refund has been sent’.
Please allow 2-5 business days from the point of receiving this email, for the refund to appear back to the original method of payment.
If you have any questions about your return, or if you have not received your return after 21 business days, please contact the Tilbury Loving Care team, so we can investigate.
