Should you need to cancel your order for any reason, or change the shipping details, we will try our best to help with this. Due to restrictions placed on our distribution centers as a result of the ongoing COVID-19 pandemic, we are unable to guarantee this. Please contact us within 1 hour of placing your order at:
Customercare@charlottetilbury.com
It is not currently possible for us to change the shipping method or contents of your order once these have been confirmed at checkout.